Zuzel71 Posted July 20, 2022 Report Share Posted July 20, 2022 57 minutes ago, racers and royals said: This was posted on this thread in May What happens if I lose my phone prior to the event? Please visit the WRU Ticket Office which is located between gates 3 & 4 of Principality Stadium on Westgate Street. What happens if my phone battery dies before the event? Please visit the WRU Ticket Office which is located between gates 3 & 4 of Principality Stadium on Westgate Street. It seems that this is a Principality Stadium thing rather than a Speedway GP organisers thing. Welsh Rugby Union | Wales & Regions | Digital Ticketing (wru.wales) I think there will be a long queue at the WRU Ticket Office! 1 Quote Link to comment Share on other sites More sharing options...
THE DEAN MACHINE Posted July 21, 2022 Report Share Posted July 21, 2022 All this ticket app buying saga is putting me right off going, I’m not buying a ticket in advance, I am reliably told you can still buy paper tickets on the day from the stadium if I decide to go it will literally be a night before decision as it’s been most years for me but it’s looking more unlikely this year, it’s just not grabbing me 1 Quote Link to comment Share on other sites More sharing options...
lynnboy Posted July 23, 2022 Report Share Posted July 23, 2022 Has any been able to get a family ticket as well as an extra ticket as the family ticket is only for 4 people and I need 5 ! but you can’t pick your seats so one of the tickets may not be with the other 4. Doesn’t help there does not seem to be a telephone number to call Quote Link to comment Share on other sites More sharing options...
hammer1969 Posted July 23, 2022 Report Share Posted July 23, 2022 2 hours ago, lynnboy said: Has any been able to get a family ticket as well as an extra ticket as the family ticket is only for 4 people and I need 5 ! but you can’t pick your seats so one of the tickets may not be with the other 4. Doesn’t help there does not seem to be a telephone number to call The booking this year is ridiculous and don't forget you need the Seetickets app to download tickets, read some of the above comments (we were originally told Principality app). Anyway I have 2 suggestions as See Tickets has no phone contact number, although you can email them but don't hold your breath waiting for a reply, try ringing the stadium on Monday and see if they can help, the number is 0844 249 1999. The second is a bit daft but it works out cheaper than 5 of the cheapest single tickets, you purchase 2 blocks of family tickets which I think came to £182 excluding app delivery fees etc and it was about £100 cheaper than 5 singles, you then have 8 seats so you can spread yourselves out (daft idea I know but so is this stupid ticket system) but honestly you really shouldn't have to purchase tickets you don't need just to sit together. The powers (or idiots) that be should realise families come in all shapes and sizes nowadays. 2 Quote Link to comment Share on other sites More sharing options...
Tactical Joker Posted July 23, 2022 Report Share Posted July 23, 2022 It will be interesting to see the size of the crowd, but difficult to determine whether this app stuff has had a material effect. On the plus side at least transferring tickets to other phones (providing they already have the app too) for others in the group worked first time. 1 Quote Link to comment Share on other sites More sharing options...
Cali369 Posted July 23, 2022 Report Share Posted July 23, 2022 On 7/20/2022 at 9:26 PM, hammer1969 said: After numerous tries managed to get tickets into See tickets wallet/app but took a number of goes to get the app to actually open, so there will be a big queue behind me if the same happens at Cardiff. I am going to contact the Stadium and ask them what arrangements they have in place to give fans access to the stadium should their internet/mobile provider have signal problems on the 13th August and they unable to access their tickets. If I get a reply I'll post the outcome. Although it says they won't accept screen shots for entry I took them anyway as a backup to the confirmation email of my ticket purchase that I shall be taking with me to Cardiff. If you've successfully downloaded the tickets into the app ahead of time then you don't need connectivity/network access to open the app and see the tickets. You can test this by putting your phone into flight/airplane mode and opening the SeeTickets Wallet app. Quote Link to comment Share on other sites More sharing options...
Chewbacca Posted July 23, 2022 Report Share Posted July 23, 2022 Shambolic system as the reviews of the app on the AppStore will tell you. Quote Link to comment Share on other sites More sharing options...
racers and royals Posted July 24, 2022 Report Share Posted July 24, 2022 The Speedway Star need to interview the meeting promoter- Paul Bellemy(ex BSI chief) about the whole ticket situation and the fans fears etc. This needs to be very much sooner rather than later. 2 Quote Link to comment Share on other sites More sharing options...
lynnboy Posted July 24, 2022 Report Share Posted July 24, 2022 17 hours ago, hammer1969 said: The booking this year is ridiculous and don't forget you need the Seetickets app to download tickets, read some of the above comments (we were originally told Principality app). Anyway I have 2 suggestions as See Tickets has no phone contact number, although you can email them but don't hold your breath waiting for a reply, try ringing the stadium on Monday and see if they can help, the number is 0844 249 1999. The second is a bit daft but it works out cheaper than 5 of the cheapest single tickets, you purchase 2 blocks of family tickets which I think came to £182 excluding app delivery fees etc and it was about £100 cheaper than 5 singles, you then have 8 seats so you can spread yourselves out (daft idea I know but so is this stupid ticket system) but honestly you really shouldn't have to purchase tickets you don't need just to sit together. The powers (or idiots) that be should realise families come in all shapes and sizes nowadays. Thanks for your help and they wonder why the sport is dying over here ! I have never missed Cardiff but now I am seriously thinking of cancelling my hotel never known a system so stupid that you can’t get your tickets it’s an absolute joke Quote Link to comment Share on other sites More sharing options...
hammer1969 Posted July 24, 2022 Report Share Posted July 24, 2022 2 hours ago, racers and royals said: The Speedway Star need to interview the meeting promoter- Paul Bellemy(ex BSI chief) about the whole ticket situation and the fans fears etc. This needs to be very much sooner rather than later. Here's an idea, why don't we all ask him today? Anyone have his email? 1 Quote Link to comment Share on other sites More sharing options...
Grachan Posted July 24, 2022 Report Share Posted July 24, 2022 2 hours ago, lynnboy said: Thanks for your help and they wonder why the sport is dying over here ! I have never missed Cardiff but now I am seriously thinking of cancelling my hotel never known a system so stupid that you can’t get your tickets it’s an absolute joke I'm pretty sure that the system is down to the stadium and the ticket vendor rather than anything to do with speedway. It was a bit of a faff getting the tickets to download. I would certainly use a laptip or pc rather than a phone app to do that. Once you have them, though, it's all pretty simple and next time people will know what to expect so it will be easy. It is odd to announce that tickets would download onto the stadium app and then change that later. I wonder why they did that. This is pretty normal for vuying tickets these days though. I went to Dinosaurs in the park in Northampton last week and had to download an app (Skiddle) for that too. I'm sure people will still be able to pay on the day. It never sells out. Quote Link to comment Share on other sites More sharing options...
hammer1969 Posted July 24, 2022 Report Share Posted July 24, 2022 2 minutes ago, Grachan said: I'm pretty sure that the system is down to the stadium and the ticket vendor rather than anything to do with speedway. It was a bit of a faff getting the tickets to download. I would certainly use a laptip or pc rather than a phone app to do that. Once you have them, though, it's all pretty simple and next time people will know what to expect so it will be easy. It is odd to announce that tickets would download onto the stadium app and then change that later. I wonder why they did that. This is pretty normal for vuying tickets these days though. I went to Dinosaurs in the park in Northampton last week and had to download an app (Skiddle) for that too. I'm sure people will still be able to pay on the day. It never sells out. Let's hope your correct and there is still pay on the day available, I think they should still give us the choice to print out tickets from an email then scan it at the turnstile as in the past it would save all these problems, especially for fans who do not possess a mobile/ipad and bought tickets back in January without realising they needed an app, there are some as I have spoken to someone in this position. I have emailed the stadium and asked this along with other questions but have yet to receive a reply. All this technology is getting ridiculous let's hope next year we won't need those ridiculous headset/glasses things so we buy our tickets and just sit in our houses wearing them and watch the GP as if we were in the stadium, mind you would save on petrol and hotel bills! Quote Link to comment Share on other sites More sharing options...
hammer1969 Posted July 24, 2022 Report Share Posted July 24, 2022 Article in Wales on line re GP if anyone wants to read if I've done link correctly (no mention of ticket fiasco though) https://www.walesonline.co.uk/special-features/world-championship-speedway-returns-full-24478321 Quote Link to comment Share on other sites More sharing options...
Grachan Posted July 24, 2022 Report Share Posted July 24, 2022 33 minutes ago, hammer1969 said: Let's hope your correct and there is still pay on the day available, I think they should still give us the choice to print out tickets from an email then scan it at the turnstile as in the past it would save all these problems, especially for fans who do not possess a mobile/ipad and bought tickets back in January without realising they needed an app, there are some as I have spoken to someone in this position. I have emailed the stadium and asked this along with other questions but have yet to receive a reply. All this technology is getting ridiculous let's hope next year we won't need those ridiculous headset/glasses things so we buy our tickets and just sit in our houses wearing them and watch the GP as if we were in the stadium, mind you would save on petrol and hotel bills! As someone who regularly tells my family that mobile phones are the work of The Devil, I agree that it is ridiculous. However, I am derided as old fashioned for this. I was even scoffed at for saying it would be better to send out a pdf. Apparently pdfs are so, like, old skool. Once you get the tickets it's easy enough, although I can't imagine TGI Fridays putting a load of QR codes in frames on their wall instead of old concert tickets in 20 years time. 1 Quote Link to comment Share on other sites More sharing options...
Grachan Posted July 24, 2022 Report Share Posted July 24, 2022 6 minutes ago, hammer1969 said: Article in Wales on line re GP if anyone wants to read if I've done link correctly (no mention of ticket fiasco though) https://www.walesonline.co.uk/special-features/world-championship-speedway-returns-full-24478321 To anyone under 50 it's probably not a fiasco at all. Unfortunately that rules out about 75% of the crowd. 1 Quote Link to comment Share on other sites More sharing options...
topaz325 Posted July 24, 2022 Report Share Posted July 24, 2022 Downloaded the SEE tickets App went through all the registration and confirmation and still no tickets shown... what a load of tosh. Quote Link to comment Share on other sites More sharing options...
Grachan Posted July 24, 2022 Report Share Posted July 24, 2022 1 hour ago, topaz325 said: Downloaded the SEE tickets App went through all the registration and confirmation and still no tickets shown... what a load of tosh. The app, as far as I can tell, is rubbish. Log in on the website and download them. Then they will appear in the app. Quote Link to comment Share on other sites More sharing options...
erniew Posted July 24, 2022 Report Share Posted July 24, 2022 I had some issues initially getting the app to work but once I'd logged in on my laptop and downloaded the tickets they appeared on my phone. I'm 72 and managed it. I agree, the app isn't the best I've ever used but I have seen much worse. Hopefully now I have the app next year should be a lot less of a problem. Quote Link to comment Share on other sites More sharing options...
topaz325 Posted July 24, 2022 Report Share Posted July 24, 2022 20 minutes ago, Grachan said: The app, as far as I can tell, is rubbish. Log in on the website and download them. Then they will appear in the app. How do I download them from the website . Thank you. Quote Link to comment Share on other sites More sharing options...
Grachan Posted July 24, 2022 Report Share Posted July 24, 2022 36 minutes ago, topaz325 said: How do I download them from the website . Thank you. Log in. Select "My Account" then select "Orders". Quote Link to comment Share on other sites More sharing options...
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