uk_martin Posted July 17, 2020 Report Share Posted July 17, 2020 On 7/7/2020 at 10:36 AM, AlexBrady said: I didn’t get tickets for this in 2020 as I was due at a wedding, so if anyone can’t make next year, please let me know - 2 tickets needed. If my ticket is typical, it has my name and passport number printed on it. Transferring these tickets may not be so straightforward let alone desirable to people who value their privacy. Quote Link to comment Share on other sites More sharing options...
racers and royals Posted July 17, 2020 Report Share Posted July 17, 2020 8 minutes ago, uk_martin said: Has anyone seen the "separate message" that contains details of how to get a refund? Not yet. 2 Quote Link to comment Share on other sites More sharing options...
Shockster Posted August 4, 2020 Report Share Posted August 4, 2020 Tickets are now on sale for both Wroclaw SGP on 28th & 29th August if anyone is interested. Going to France on the 29th so will have to find a way to watch. Quote Link to comment Share on other sites More sharing options...
racers and royals Posted August 6, 2020 Report Share Posted August 6, 2020 On 8/4/2020 at 12:22 PM, Shockster said: Tickets are now on sale for both Wroclaw SGP on 28th & 29th August if anyone is interested. Going to France on the 29th so will have to find a way to watch. Plenty of tickets still available for both days Quote Link to comment Share on other sites More sharing options...
uk_martin Posted August 14, 2020 Report Share Posted August 14, 2020 REFUND UPDATE If you need a refund for your 1/8/2020 SGP ticket, then there is a not heavily publicised e-mail address that you need to write to - zwrotsgp@wts.pl You'll then probably get an automated response which will acknowledge your correspondence and promise to get back to you. It also stipulates some law or regulation that gives them 180 days from the date of the cancelled event, to process your refund. So basically, don't expect your refund before Xmas. The automated response goes on to say that if you bought a paper ticket from a ticket outlet in Poland (Empik etc) then you have to take it back there for your refund. It doesn't give any more instructions on what to do (other than wait, one assumes) if you bought your ticket online. Hope that this might help someone. Quote Link to comment Share on other sites More sharing options...
Ghostwalker Posted August 14, 2020 Report Share Posted August 14, 2020 Gleb Chugunov is Wild card https://www.speedwaygp.com/news/article/8445/chugunov-makes-sgp-bow-in Quote Link to comment Share on other sites More sharing options...
thomasthedog Posted December 26, 2020 Report Share Posted December 26, 2020 Has anybody been successful in claiming a refund for the 2020 grand prix tickets pls? Quote Link to comment Share on other sites More sharing options...
stewmac Posted December 27, 2020 Report Share Posted December 27, 2020 9 hours ago, thomasthedog said: Has anybody been successful in claiming a refund for the 2020 grand prix tickets pls? I bought a block booking of 44 tickets. Two people can't make the return date and I have emailed the Wrocław club repeatedly with no response. After their genuine helpfulness all the way through the booking process, it has left me feeling pretty frustrated, as even an acknowledgement of my emails would confirm to me they are moving forward in some way. What's your situation? Quote Link to comment Share on other sites More sharing options...
thomasthedog Posted December 27, 2020 Report Share Posted December 27, 2020 2 hours ago, stewmac said: I bought a block booking of 44 tickets. Two people can't make the return date and I have emailed the Wrocław club repeatedly with no response. After their genuine helpfulness all the way through the booking process, it has left me feeling pretty frustrated, as even an acknowledgement of my emails would confirm to me they are moving forward in some way. What's your situation? Hi! I've only just emailed. Don't like the idea of being tied down to the tickets when I currently have no flights / accommodation booked. Will let you know if I hear anything back. 1 Quote Link to comment Share on other sites More sharing options...
thomasthedog Posted December 27, 2020 Report Share Posted December 27, 2020 7 hours ago, stewmac said: I bought a block booking of 44 tickets. Two people can't make the return date and I have emailed the Wrocław club repeatedly with no response. After their genuine helpfulness all the way through the booking process, it has left me feeling pretty frustrated, as even an acknowledgement of my emails would confirm to me they are moving forward in some way. What's your situation? I've now received this, which I assume is an auto-reply Quote Link to comment Share on other sites More sharing options...
stewmac Posted December 27, 2020 Report Share Posted December 27, 2020 6 hours ago, thomasthedog said: I've now received this, which I assume is an auto-reply Thanks. Yes, I've had this automated response previously too. Fingers crossed... Quote Link to comment Share on other sites More sharing options...
uk_martin Posted January 21, 2021 Report Share Posted January 21, 2021 On 12/26/2020 at 9:16 PM, thomasthedog said: Has anybody been successful in claiming a refund for the 2020 grand prix tickets pls? Yes! Basically 179 days into the 180 statutory days of grace that the ticketing authorities have in which to process a refund, the money appeared in my bank (i.e. last December) So there. Not the quickest of refund process but all in accordance with Polish law. Quote Link to comment Share on other sites More sharing options...
stewmac Posted January 21, 2021 Report Share Posted January 21, 2021 5 hours ago, uk_martin said: Yes! Basically 179 days into the 180 statutory days of grace that the ticketing authorities have in which to process a refund, the money appeared in my bank (i.e. last December) So there. Not the quickest of refund process but all in accordance with Polish law. 179 days after the event's original date though would take us to the end of January? Quote Link to comment Share on other sites More sharing options...
thomasthedog Posted July 18, 2021 Report Share Posted July 18, 2021 (edited) Anybody else received refunds for the 2020 GP tickets? My refund request was accepted and I was told 180 day, now they seem to be back tracking saying refund requests had to be made by the end of August! Suspect I'm going to have to claim via the credit card :-/ Edited July 18, 2021 by thomasthedog Quote Link to comment Share on other sites More sharing options...
racers and royals Posted July 18, 2021 Report Share Posted July 18, 2021 2 minutes ago, thomasthedog said: Anybody else received refunds for the 2020 GP tickets? My refund request was accepted and I was told 180 day, now they seem to be back tracking saying refund requests had to be made by the end of August! Suspect I'm going to have to claim via the credit card :-/ If you have proof the refund application was accepted by them i would contact them and ask them where your refund is and show them the proof. Quote Link to comment Share on other sites More sharing options...
thomasthedog Posted July 18, 2021 Report Share Posted July 18, 2021 49 minutes ago, racers and royals said: If you have proof the refund application was accepted by them i would contact them and ask them where your refund is and show them the proof. Thanks, I have. It's actually on the email thread above the screenshot. I suspect I'll have to go via the credit card, I'm just rather disgusted by their attitude. Quote Link to comment Share on other sites More sharing options...
racers and royals Posted July 18, 2021 Report Share Posted July 18, 2021 15 minutes ago, thomasthedog said: Thanks, I have. It's actually on the email thread above the screenshot. I suspect I'll have to go via the credit card, I'm just rather disgusted by their attitude. If you didn`t ask until a few days ago then you have no chance of a refund- that is not what Wroclaw are saying to you. They are saying that if you didn`t apply last year and rolled them over then sadly you have zero chance of Wroclaw paying up. 1 Quote Link to comment Share on other sites More sharing options...
thomasthedog Posted July 18, 2021 Report Share Posted July 18, 2021 1 hour ago, racers and royals said: If you didn`t ask until a few days ago then you have no chance of a refund- that is not what Wroclaw are saying to you. They are saying that if you didn`t apply last year and rolled them over then sadly you have zero chance of Wroclaw paying up. Sorry, I didn't make it clear. I did ask last year, they said I had to wait 180 days for the refund to be processed, but said in the email that the application for refund had been accepted. Just really grates, I run a kids party company and had to refund a small fortune in parties people had pre-paid for, yet Wroclaw speedway seem to be giving us 2 fingers! Quote Link to comment Share on other sites More sharing options...
racers and royals Posted July 18, 2021 Report Share Posted July 18, 2021 1 minute ago, thomasthedog said: Sorry, I didn't make it clear. I did ask last year, they said I had to wait 180 days for the refund to be processed, but said in the email that the application for refund had been accepted. Just really grates, I run a kids party company and had to refund a small fortune in parties people had pre-paid for, yet Wroclaw speedway seem to be giving us 2 fingers! If you have that old email confirmation of it being accepted and it was before August 28th 2020 then tell them again that you haven`t yet received the refund. They cannot refuse to investigate and refund you if you have that vital information and the date is correct. 2 Quote Link to comment Share on other sites More sharing options...
racers and royals Posted July 20, 2021 Report Share Posted July 20, 2021 (edited) On 7/18/2021 at 2:46 PM, thomasthedog said: Sorry, I didn't make it clear. I did ask last year, they said I had to wait 180 days for the refund to be processed, but said in the email that the application for refund had been accepted. Just really grates, I run a kids party company and had to refund a small fortune in parties people had pre-paid for, yet Wroclaw speedway seem to be giving us 2 fingers! Just found your earlier posts and it looks as if you only originally asked for a refund in December well after their deadline- which UK Martin helpfully posted about on August 14th - there is nothing i can find still in print which confirms the 28th August 2020 refund deadline date, but i can only assume it is correct. You have unfortunately no chance of a refund from them. Incidentally i have lost the money for 2 tickets myself.(was happy to roll over to 2021) Edited July 20, 2021 by racers and royals Quote Link to comment Share on other sites More sharing options...
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