Speedtiger Posted July 4, 2020 Report Share Posted July 4, 2020 14 minutes ago, Skidder1 said: Surely as with most clubs, much of the money taken for season tickets has probably been shelled out to riders, vehicle leasing companies etc as part of riders' signing on deals. Once any refunding starts then it will have to apply for all and maybe just maybe clubs and fans will have to wait until clubs can get some more income in. That is really beside the point. Clubs should clearly explain to fans, who have paid there money in good faith, how they are going to refund money or why they will have to wait. Ignoring fans and hiding away as they are doing, will only raise worry that there money has gone. Clubs are businesses and they have a responsibility to there customers. Quote Link to comment Share on other sites More sharing options...
HGould Posted July 4, 2020 Report Share Posted July 4, 2020 34 minutes ago, Skidder1 said: Surely as with most clubs, much of the money taken for season tickets has probably been shelled out to riders, vehicle leasing companies etc as part of riders' signing on deals. Once any refunding starts then it will have to apply for all and maybe just maybe clubs and fans will have to wait until clubs can get some more income in. Most of the more progressive Clubs seem to be offering option of full immediate refund or defer ticket to use in 2021. Not fair I think to assume all are as tardy as Peterborough seem to be. Quote Link to comment Share on other sites More sharing options...
Daniel Smith Posted July 4, 2020 Report Share Posted July 4, 2020 2 hours ago, Crump99 said: All very well to tell people to get a grip FFS and you make valid points but speedway's problem is that it doesn't communicate, or does it badly when it does. They could put out some sort of sterile message regarding season tickets instead of the endless guff of news items they put out. The last news item of note was nearly two months ago when they set out the position as it was then and finished with “In addition it’s important to appreciate our wonderful sponsors Crendon Timber, the team sponsor, and club sponsor City Auction Group, for sticking with the club.” , although why they support a club that makes life for it's disabled customers impossible or more difficult I don't know? Anyway, that's a different thread, how about an update on the current overall position, given that a hopeful Jul/Aug start was mentioned in that news item and we are now in July? That costs nothing and if they don't know WTF is going on now above that May message then we are in trouble. Chapman could even end it with a message of appreciation for supporters? Costs nothing, only a bit of time! As an example, this is the sort of thing, from the POSH website (relating to matches not received in 2019/20): It has been an unprecedented time, a hugely challenging time and a period that has been extremely frustrating for everyone connected with the football club. The backing of the fans during this period has been exceptional and if you feel that you are in a position to do so, we would appreciate any waiver or donation that can be opted for. In return, we will recognise that generosity in a unique way at the new stadium and as a further gesture, we will allow 2020/21 season ticket holders to bring a friend two times during next season free of charge (when safe to do so). The difference is, football knows where it stands. Speedway is between a rock & a hard place as it certainly couldn't afford behind closed doors at all. I fully understand that people's money is with individual clubs but the questions should be to the BSPA as a whole. The BSPA should be getting it's house in order, releasing statements etc on behalf of every club. Of course, no club is in the same position financially but for the fans, the plans for going forward has to be from the BSPA & not the individual club. That's where the questions need to go Quote Link to comment Share on other sites More sharing options...
FootieandSpeedway Posted July 4, 2020 Report Share Posted July 4, 2020 As i understand it Kent have issued a refund to its season ticket holders and Eastbourne have decided the following. 10 Match Tickets and Season Ticket Holders can have either a full refund or carry tickets over until 2021. Those people who carry the tickets over until 2021 will be given free admission to any meetings held this season. Like Cityrebel i am carrying my 10 match ticket over to 2021, if we get a few free meetings in 2020 then its a bonus. Quote Link to comment Share on other sites More sharing options...
Speedtiger Posted July 4, 2020 Report Share Posted July 4, 2020 47 minutes ago, wealdstone said: I appreciate all that , it's the fact that People like Chapman deal with the problem as though it did not exist ...and that’s because he’s a clueless clown who is spineless hiding away from dealing with important matters. Quote Link to comment Share on other sites More sharing options...
Speedtiger Posted July 4, 2020 Report Share Posted July 4, 2020 5 minutes ago, FootieandSpeedway said: As i understand it Kent have issued a refund to its season ticket holders and Eastbourne have decided the following. 10 Match Tickets and Season Ticket Holders can have either a full refund or carry tickets over until 2021. Those people who carry the tickets over until 2021 will be given free admission to any meetings held this season. Like Cityrebel i am carrying my 10 match ticket over to 2021, if we get a few free meetings in 2020 then its a bonus. Now that’s the way to deal with it..well done Kent and Eastie! 1 Quote Link to comment Share on other sites More sharing options...
bigcatdiary Posted July 4, 2020 Author Report Share Posted July 4, 2020 13 hours ago, Daniel Smith said: I'm no defender of Chapman but all I'd say is, there's nothing to say that's already been said, which is; "All clubs want some kind of racing if possible in 2020." Until there is word from the Government & the BSPA I'm afraid there's nothing to tell season ticket holders. It's also been suggested that season tickets may or may not roll into 2021 etc but no club can answer that for definite. The threat of small claims court doesn't stand when businesses have been trying to work or not work in an unprecedented pandemic environment. Plus the fact that no claim could possibly be made until the season completion at the end of October anyway. All I'd recommend is just a bit of patience rather than trying to bash & threaten Buster when he doesn't know WTF is going on himself. That goes on behalf of every other promotion in the UK. Exactly 1 Quote Link to comment Share on other sites More sharing options...
Crump99 Posted July 4, 2020 Report Share Posted July 4, 2020 (edited) 2 hours ago, Daniel Smith said: The difference is, football knows where it stands. Speedway is between a rock & a hard place as it certainly couldn't afford behind closed doors at all. I fully understand that people's money is with individual clubs but the questions should be to the BSPA as a whole. The BSPA should be getting it's house in order, releasing statements etc on behalf of every club. Of course, no club is in the same position financially but for the fans, the plans for going forward has to be from the BSPA & not the individual club. That's where the questions need to go Ask Darragh MacAnthony if football knows where it stands. I think that you'd get a different answer, but that wasn't the point, it was just about communication. The club has already communicated (June 25): "With the latest government announcement regarding reopening of public places there are hopes throughout the sport of speedway starting in August. Each club will be allowed to make their own call on whether to race in what will be a reduced season – without financial punishment from the sport’s governing body if any decide not to." - therefore it's safe to assume that that's the message for all clubs from the BSPA. If they are looking at half a season then why not just say what that will mean for season ticket holders and what the thoughts are in the more likely event of no speedway in 2020, adding that firm decisions will be made when it's decided if any part of the season is or isn't going to take place. Doesn't need the BSPA to answer that. Edited July 4, 2020 by Crump99 Quote Link to comment Share on other sites More sharing options...
Bagpuss Posted July 4, 2020 Report Share Posted July 4, 2020 This is certainly a matter of communication rather than a failure to issue refunds, no club should be obliged to do that until the season is officially cancelled and as things stand that isn’t the case despite what various know alls may say on forums and social media. Very possible that a shortened season might take place this year. However it wouldn’t have been hard for the BSPA to come up with a generic response for clubs to reply to enquiries with in relation to season ticket monies and people would feel a bit more informed and valued. Sadly communication and customer care has generally been poor for years as far as British Speedway is concerned. 2 Quote Link to comment Share on other sites More sharing options...
wealdstone Posted July 4, 2020 Report Share Posted July 4, 2020 I think I must live in a completely different world with outmoded views on decency integrity and morality. I really am unable to see how it is acceptable when asked for a refund for something that can no longer be provided to just keep quiet, similarly I fail to see when it is obvious that the product you purchased can't be provided it is unreasonable to expect a refund because a fraction of what you bought may be available at a date as yet unknown. 1 Quote Link to comment Share on other sites More sharing options...
Crump99 Posted July 4, 2020 Report Share Posted July 4, 2020 21 minutes ago, wealdstone said: I think I must live in a completely different world with outmoded views on decency integrity and morality. I really am unable to see how it is acceptable when asked for a refund for something that can no longer be provided to just keep quiet, similarly I fail to see when it is obvious that the product you purchased can't be provided it is unreasonable to expect a refund because a fraction of what you bought may be available at a date as yet unknown. You're keen on that troublemaker tag aren't you Rodders Quote Link to comment Share on other sites More sharing options...
wealdstone Posted July 4, 2020 Report Share Posted July 4, 2020 18 minutes ago, Crump99 said: You're keen on that troublemaker tag aren't you Rodders No!!! . I just think that there are levels of decency honour and integrity that should be the norm for everybody. If that makes me a trouble maker I can live with that appellation. 2 1 Quote Link to comment Share on other sites More sharing options...
Crump99 Posted July 4, 2020 Report Share Posted July 4, 2020 (edited) 2 hours ago, wealdstone said: No!!! . I just think that there are levels of decency honour and integrity that should be the norm for everybody. If that makes me a trouble maker I can live with that appellation. You've been going long enough to know that you're in the wrong sport if that's your criteria and you've certainly had an unfortunate choice of team recently. Edited July 4, 2020 by Crump99 1 Quote Link to comment Share on other sites More sharing options...
Baldyman Posted July 6, 2020 Report Share Posted July 6, 2020 Whatever happened to the loony coming on here and proving who they were,,, like they said they would. Quote Link to comment Share on other sites More sharing options...
HGould Posted July 6, 2020 Report Share Posted July 6, 2020 On 7/4/2020 at 6:05 PM, wealdstone said: No!!! . I just think that there are levels of decency honour and integrity that should be the norm for everybody. If that makes me a trouble maker I can live with that appellation. Can't understand why Peterborough can't act quickly like some other Clubs have? Quote Link to comment Share on other sites More sharing options...
Speedtiger Posted July 6, 2020 Report Share Posted July 6, 2020 1 hour ago, HGould said: Can't understand why Peterborough can't act quickly like some other Clubs have? You don’t need to be a rocket scientist to work that out....Chapman that’s why! Its probably because the moneys all gone and he’s hiding and hoping the problem will go away, no other explanation. 2 Quote Link to comment Share on other sites More sharing options...
wealdstone Posted July 6, 2020 Report Share Posted July 6, 2020 8 minutes ago, Speedtiger said: You don’t need to be a rocket scientist to work that out....Chapman that’s why! Its probably because the moneys all gone and he’s hiding and hoping the problem will go away, no other explanation. Even if that were true and I suspect it may well be. I would prefer he said that rather than just ignore the matter. Quote Link to comment Share on other sites More sharing options...
Speedtiger Posted July 6, 2020 Report Share Posted July 6, 2020 1 hour ago, wealdstone said: Even if that were true and I suspect it may well be. I would prefer he said that rather than just ignore the matter. Agreed, Chapman is spineless and I doubt if that’s going to happen as it should have been dealt with weeks ago. Transparency and integrity are unfamiliar virtues to this inapt promoter! Quote Link to comment Share on other sites More sharing options...
cityrebel Posted July 7, 2020 Report Share Posted July 7, 2020 On 7/4/2020 at 3:27 PM, Bagpuss said: This is certainly a matter of communication rather than a failure to issue refunds, no club should be obliged to do that until the season is officially cancelled and as things stand that isn’t the case despite what various know alls may say on forums and social media. Very possible that a shortened season might take place this year. However it wouldn’t have been hard for the BSPA to come up with a generic response for clubs to reply to enquiries with in relation to season ticket monies and people would feel a bit more informed and valued. Sadly communication and customer care has generally been poor for years as far as British Speedway is concerned. Non existent, I'd say. Quote Link to comment Share on other sites More sharing options...
HGould Posted July 7, 2020 Report Share Posted July 7, 2020 48 minutes ago, Richard Weston said: Really not a BSPL issue. The season ticket holder is a customer of Peterborough speedway. Panthers management are responsible for their customers and should be talking to them in terms of their own business indeed. speedway is 22 separate businesses, some good, some average, some poor, a few awful. Peterborough on this issue certainly awful! Quote Link to comment Share on other sites More sharing options...
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