NO WORD FROM THE BSPA

[Halifaxtiger]

6 minutes ago, Whisperer said:

They do actually, every till receipt has an invitation to complete the survey with monthly draws as the hook. They also do anonymous surveys using an agency then at the end of the call you are told the survey is being conducted on behalf of M &S

Just caught up HT got there first

That's a first 

[New Science]

7 hours ago, waytogo28 said:

They have not listened to anyone, as far as I know, or asked any fans or groups of fans about preferences. The BSPA should be going ahead with a survey of the type recently posted ( which was first done 20 years ago ). They neither welcome nor acknowledge feedback from their customers. Such businesses usually end up by closing down. I agree with your choice myself.

The worry for me is I don't need to fill in a speedway survey. I would just write at the top in big letters ,' The racing is not good enough " and I'm not sure how the promoters fix that ?

Edited July 14, 2018 by New Science

[M.D]

2 minutes ago, Humphrey Appleby said:

You're effectively building bespoke products, and if clients are spending millions then you can afford to take the time to consult with them. Plus you're really only having to satisfy a handful of clients - not a few hundred or thousand at a time. 

Total speedway revenue is probably only a few million - I think it was stated as being a 6 million business a few years ago and may even be less now - and punters are paying 20 quid a head at best. Reading this forum, whilst there are certainly some good ideas, could you actually draw any conclusions on what the average speedway punter wants, and being realistic on what can be actually be delivered, sufficient to turn speedway businesses around? 

I hear what your saying but my point is that in whatever business your in, you have to listen to the paying customer and adapt to keep them happy or you will lose clients..

[Halifaxtiger]

5 minutes ago, M.D said:

I hear what your saying but my point is that in whatever business your in, you have to listen to the paying customer and adapt to keep them happy or you will lose clients..

You can just imagine what would happen if Buster Chapman and Rob Godfrey said 'the fans are the last people that we will listen to'...............

[Wolfsbane]

4 minutes ago, M.D said:

I hear what your saying but my point is that in whatever business your in, you have to listen to the paying customer and adapt to keep them happy or you will lose clients..

Which is precisely why the unthinkable is going to happen in the not too distant future to John Lewis/Waitrose. After their latest poor set of results they announced 'From now on our colleagues will be at the centre of everything we do'. The customer can go swivel as long as we are happy.

Remind you of any other organisations?

[GWC]

It’s pretty simple the public are disillusioned with UK speedway and are finding other things to do.

This has been exacerbated with doubling up so it feels like ‘rent a team’ and identifying a rider with your club and the team you are watching is false.

Fixed race nights not for the fans but the riders ain’t going to work in the UK.

Value for money is getting more and more of a mention and is clearly an issue now.

So do we start again and put faith in the product of 4 riders turning left in one league using the riders we have available?

[M.D]

1 minute ago, Wolfsbane said:

Which is precisely why the unthinkable is going to happen in the not too distant future to John Lewis/Waitrose. After their latest poor set of results they announced 'From now on our colleagues will be at the centre of everything we do'. The customer can go swivel as long as we are happy.

Remind you of any other organisations?

Exactly, a business may turn over billions or a few hundred a week, the principle is the same, listen, learn what your client wants and keep them happy for repeat business.

[Wolfsbane]

The current plight of British speedway reminds me so much of the situation of traditional High Street shops. They had it good for decades, opening when they wanted, and charging what they wanted, totally ignoring the challenges creeping up behind them. When they finally realised that they were in trouble, the opportunity to put in the fix had passed

There's no rescuing the High Street now, there might, just might, be one last chance to rescue speedway if radical action is taken now, before the shutters come down permanently

[RobHowe]

11 minutes ago, M.D said:

Exactly, a business may turn over billions or a few hundred a week, the principle is the same, listen, learn what your client wants and keep them happy for repeat business.

But what if the client base wants a myriad of different and at times conflicting things?

We all want entertaining and affordable speedway, but the variety of views I’ve read on here or heard in person would make it difficult to please everyone.

[Wolfsbane]

1 minute ago, RobHowe said:

But what if the client base wants a myriad of different and at times conflicting things?

We all want entertaining and affordable speedway, but the variety of views I’ve read on here or heard in person would make it difficult to please everyone.

I guess you do what the majority want, at least that way you give yourself a fighting chance.

[cityrebel]

2 minutes ago, Wolfsbane said:

The current plight of British speedway reminds me so much of the situation of traditional High Street shops. They had it good for decades, opening when they wanted, and charging what they wanted, totally ignoring the challenges creeping up behind them. When they finally realised that they were in trouble, the opportunity to put in the fix had passed

There's no rescuing the High Street now, there might, just might, be one last chance to rescue speedway if radical action is taken now, before the shutters come down permanently

I said the same thing when travelling to a meeting on the IOW a couple of weeks ago. If you don't move with the times, you get left behind.

[M.D]

2 minutes ago, RobHowe said:

But what if the client base wants a myriad of different and at times conflicting things?

We all want entertaining and affordable speedway, but the variety of views I’ve read on here or heard in person would make it difficult to please everyone.

Then in my opinion all views should be considered and work with the most popular view point whilst working with what you feel yourself is the right way to move forward..

 

[cityrebel]

4 hours ago, mikebv said:

I would think there are 20,000 absolute max who attend Speedway 'regularly' each week..

I would also suggest that next week in Cardiff there could well be more fans there who no longer attend domestic British Speedway regularly than those who actually do. (Or not far off it)..

Maybe that is something that the BSPA could ponder and reflect on as to why.?

Without a doubt. For a lot of fans it's their only meeting of the year.

[cityrebel]

38 minutes ago, New Science said:

The worry for me is I don't need to fill in a speedway survey. I would just write at the top in big letters ,' The racing is not good enough " and I'm not sure how the promoters fix that ?

The tracks are too small and the bikes are too fast. Has anyone got a magic wand.

[Daytripper]

1 minute ago, Wolfsbane said:

I guess you do what the majority want, at least that way you give yourself a fighting chance.

More important than even that, you communicate with your client base, which is what the BSPA are not doing at all.  We have three clubs with the Sword of Damocles hanging over their future. The BSPA were supposed to be discussing this last Tuesday, and now nearly a week later, not a word from the Secret Society.  At the moment the Lakeside website is showing the next meeting as 27th  August because of this fiasco in which the BSPA have removed all their Friday fixtures which  the same BSPA agreed at the start of the season .  The fans have been told nothing and the promoter has apparently been threatened with fines if he says anything. Presumably Peterborough and Workington are in pretty much the same boat.  Theres not even anything from the BSPA to acknowledge whats happened, let alone try to offer any kind of explanation. 

[New Science]

5 minutes ago, cityrebel said:

The tracks are too small and the bikes are too fast. Has anyone got a magic wand.

Unfortunately not

[Mr. Clemens]

 

 

Maybe there hasn't been any word from the BSPA because there isn't  any solution they can think of to this dilemma.

Therefore there isn't any word because they don't have anything to say.

 

 

[ch958]

20 minutes ago, cityrebel said:

The tracks are too small and the bikes are too fast. Has anyone got a magic wand.

well one of those is fixable for sure and small tracks are fine if they're wide enough.

[RobHowe]

16 minutes ago, M.D said:

Then in my opinion all views should be considered and work with the most popular view point whilst working with what you feel yourself is the right way to move forward..

 

I kind of agree with that but there’s a chance that in canvassing opinions when some are inevitably discarded that you end up alienating those that put forward the opinions that were passed over.

Granted you’ll never please everyone.

But I think ultimately that the clubs need to get their collective heads together and agree for the sake of the sport and it’s long term survival what does and what doesn’t work. They need to develop and agree a long term business plan that will mean the survival of the majority, if not all, of the clubs long term.

As.much as fans believe they know the ins and outs of running a speedway team I imagine that the vast majority do not in reality. So taking business advice from those that don’t know isn’t necessarily going to be a sound move IMO.

If the clubs and their owners can put forward a product that ensures the long term survival of the sport in this country then I’m sure most fans will happily buy into that.

[ch958]

besides at some of the bigger tracks the racing is quite boring at times and some at the smaller is very good