PHILIPRISING Posted November 23, 2020 Author Report Share Posted November 23, 2020 WE have had huge problems with Royal Mail deliveries of SS. Our printers can trace copies through the Mailmark system and say that five other publications despatched by them last week also had problems caused by Royal Mail. We have also had postmen and women tell us that they are having to prioritise parcel deliveries ahead of normal mail. It would appear that many subscribers as with Skidder1 are now receiving their copy, albeit days late. Our apologies. Quote Link to comment Share on other sites More sharing options...
moxey63 Posted November 23, 2020 Report Share Posted November 23, 2020 On 11/6/2020 at 9:03 PM, PHILIPRISING said: ASDA where? Eastlands, Manchester. Not had it in on recent Thursdays. Will have to send off to SS for this week's, even think about subscribing. Quote Link to comment Share on other sites More sharing options...
PHILIPRISING Posted November 23, 2020 Author Report Share Posted November 23, 2020 2 hours ago, tyretrax said: The RM told me my complaint isn't with them but with SS. They have a contract with SS, not me, so it's up to SS to complain. WE have documented evidence that RM did not process a large number of subscriber copies on time this week. And we do complain to them without any meaningful answers. Quote Link to comment Share on other sites More sharing options...
geoff100 Posted November 23, 2020 Report Share Posted November 23, 2020 Mine came this morn, pretty good read as well even with that scottish referee we all love to hate! Quote Link to comment Share on other sites More sharing options...
Fromafar Posted November 23, 2020 Report Share Posted November 23, 2020 1 hour ago, PHILIPRISING said: WE have documented evidence that RM did not process a large number of subscriber copies on time this week. And we do complain to them without any meaningful answers. It must be frustrating for SS, but at least it’s off season and fans are not really missing too much, some nice articles though, keep up the good work in difficult times. Quote Link to comment Share on other sites More sharing options...
IronScorpion Posted November 23, 2020 Report Share Posted November 23, 2020 Thankfully, no phone call needed. Just arrived. Quote Link to comment Share on other sites More sharing options...
DEEG Posted November 23, 2020 Report Share Posted November 23, 2020 Yep my SS turned up today. I've got a subscription to Radio Times as well and they sent an e-mail last week talking about delays. Sure enough this week's didn't arrive until Saturday but next week's has arrived today!!!....RM has some questions to answer! Quote Link to comment Share on other sites More sharing options...
Chadster Posted November 23, 2020 Report Share Posted November 23, 2020 Another arrival today! Quote Link to comment Share on other sites More sharing options...
poole keith Posted November 23, 2020 Report Share Posted November 23, 2020 arrived today,not the end of the world 2 Quote Link to comment Share on other sites More sharing options...
topaz325 Posted November 23, 2020 Report Share Posted November 23, 2020 Still no magazine for me Quote Link to comment Share on other sites More sharing options...
Siggytastic Posted November 23, 2020 Report Share Posted November 23, 2020 Arrived home from work and still no SS Quote Link to comment Share on other sites More sharing options...
Triple.H. Posted November 23, 2020 Report Share Posted November 23, 2020 5 hours ago, IronScorpion said: Thankfully, no phone call needed. Just arrived. To me that reads like you suspect Pinegen have that most hated of things an Indian Callcentre Quote Link to comment Share on other sites More sharing options...
Neila Posted November 23, 2020 Report Share Posted November 23, 2020 Still no speedway star in Workington, but I know some have arrived, maybe tomorrow ? Quote Link to comment Share on other sites More sharing options...
bellevueace Posted November 23, 2020 Report Share Posted November 23, 2020 Got mine today, its arrived a few times on a Monday during lockdown even once on a Tuesday, as long as it gets here thats the main thing. 3 Quote Link to comment Share on other sites More sharing options...
bigcatdiary Posted November 24, 2020 Report Share Posted November 24, 2020 21 hours ago, tyretrax said: The RM told me my complaint isn't with them but with SS. They have a contract with SS, not me, so it's up to SS to complain. All I got was a computer generated general reply mentioning COVID problems. Their complaint system is utter rubbish a bit like their deliveries at the moment. 1 Quote Link to comment Share on other sites More sharing options...
topaz325 Posted November 24, 2020 Report Share Posted November 24, 2020 ITs arrived !!!!! Quote Link to comment Share on other sites More sharing options...
bruno Posted November 24, 2020 Report Share Posted November 24, 2020 It's not just the star, my wife posted a small packet first class to our son from the Midlands to London 13 days ago . Got there today Quote Link to comment Share on other sites More sharing options...
Neila Posted November 24, 2020 Report Share Posted November 24, 2020 Speedway star arrived today, 5 days for a 1st class post, by 3rd class royal mail !!. Can the speedway star not claim off the royal mail for poor delivery ? Quote Link to comment Share on other sites More sharing options...
OveFundinFan Posted November 25, 2020 Report Share Posted November 25, 2020 Royal Mail is like all other delivery companies these days, they are all under extreme pressure due to increased volume due to the lockdown. Many delivery businesses have increased demand, which in one way is a positive, but they all have staff who are human and suffer from this pandemic same as the rest of the population. Some workers will belong to families who have a vulnerable member, so isolation kicks in. Some will have fallen foul to COVID itself. I been waiting for a relatively small parcel to be delivered for about 10 days now, haven’t got a clue who is delivering it, but there is not a lot I can do but be patient and wait. Not having the Speedway Star for a few days is not anything to throw the dummy out of the pram about. Bigger crisis in many lives going on. Get over it. 2 Quote Link to comment Share on other sites More sharing options...
PHILIPRISING Posted November 25, 2020 Author Report Share Posted November 25, 2020 10 hours ago, Neila said: Speedway star arrived today, 5 days for a 1st class post, by 3rd class royal mail !!. Can the speedway star not claim off the royal mail for poor delivery ? APPARENTLY not ... Quote Link to comment Share on other sites More sharing options...
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