I don't normally post but this issue with the shop has been bugging me.
I think a few points have to be settled:
1. Edinburgh online shop - I agree with LP its a poor show that its not up an running, I can only imagine its due to IT issues.
2. LP raising on forum - Ok to raise the subject, topic of discussion in regards to the aforementioned shop.
3. Lack of common sense - If the DVD for Dad was important, then go to the "contact us page" - "simples"
4. Checking Website over a few weeks - I Understand that it "could be up the next day" , however after a few weeks surely common sense comes into play.