I have sent three ideas over the past two seasons. By e-mail as requested. Each time I received a prompt, considered reply, explaining why two of my suggestions wouldn't be practicable, which was fair enough.
The other one was adopted and continues today.
People, don't girn on here if you want things changed for the better. Ask, tell, demand direct to the promotion. Speak to them on a Saturday or send in an e-mail. As I found out, they always respond.