I have just got back as I was away on business yesterday, looked at this post and have just replied to Basil's (James Easter's) post which I thought was a little over the top but appeared to be taken in the spirit it was mean't.
However imaging my suprise when after making the post I noticed I had the following personal messages
message 1:
then message 2:
So I was wondering if Sandie, Diesel, Rico, cec838 or The Know have received this personal message also?
Both these personal messages have been received 1st September
So my reply to you Mr Easter is no different from the post just above this one.
I do not hide behind an unknown user name I am in fact known to quite a few people on this site. If you want my contact details just ask and I'll forward them to you, it isn't a problem. Phil Risling may still even have my contact details if you ask him!
My post that appears to have caused offence was my personal opinion with regard to your post when someone was quite obviously panicking over their tickets, I interpreted your post to be abrasive and unsympathetic. The comment regarding Marmande is a fact and myself and a colleague where looking to book up for next years trip, the fact we may well decide not to travel with your company is a personal matter which was stated in the "offending post".
At no time did I say anything against TP Tours, just commented on your attitude which came across in the post.